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Automated
Solutions
IVR
Platform
ACC
offers complete automated solutions to
your marketing needs!
By
using state of the art IVR platforms and fully
redundant SS7 connectivity you can be assured
your program is in the right hands.
Some
of the features of our system are:
- 800/900
customer support center
- Polling/surveys
local, national or via 900
- Dealer
Locate and call routing
- Enhanced
800/888 services
- Interactive
contests/sweepstakes
- All
services can be combined with our Live Call
Center for added flexibility
Some
of our Enhanced features are:
- Completely
redundant call monitoring
- Whisper
- Repeat
call blocking
- Time
of day routing
- Take
back and Transfer
- Calls
routed by NPA (area Code), NPANXX (area code\exchange),
Zip Code, Zip + four or full 10 digit.
- Accounting
Codes
- Menuing
- Request
ANI
- Nearest
Neighbor
- Call
Transfers to multiple locations by time of day
Remember
ACC can provide all of these service in combination
with our live call center services! This will
allow you a wide range of customized services.
Call ACC if you don’t see the services you’re
looking for.
